The Role of Total Quality Management in the Pharmaceutical, Food, and Nutritional Supplement Sectors

Author:

Vassos Vassilios1,Voltezou Agathi1,Stavropoulos Agathangelos2,Stavropoulou Elisavet13,Stefanis Christos1ORCID,Tsigalou Christina1ORCID,Nena Evangelia4ORCID,Chatzaki Ekaterini5ORCID,Constantinidis Theodoros C.1ORCID,Bezirtzoglou Eugenia1ORCID

Affiliation:

1. Laboratory of Hygiene and Environmental Protection, Medical School, Democritus University of Thrace, 68100 Alexandroupolis, Greece

2. School of Social and Political Sciences, University of Glasgow, Glasgow G12 8RT, UK

3. Laboratory of Microbiology, National Kapodistrian University of Athens, 11527 Athens, Greece

4. Laboratory of Social Medicine, Medical School, Democritus University of Thrace, 68100 Alexandroupolis, Greece

5. Laboratory of Pharmacology, Medical School, Democritus University of Thrace, 68100 Alexandroupolis, Greece

Abstract

Total Quality Management (TQM) is a holistic approach widely adopted across industries to ensure quality control and management. This document examines TQM practices in the pharmaceutical, food, and nutritional supplement sectors, highlighting their vital role in public health, sustainability, and consumer acceptance. By analyzing the literature and case studies, the article demonstrates how TQM significantly ensures product safety and quality. Real-world examples and empirical evidence showcase the benefits of TQM methodologies, from rigorous quality control to efficient management processes, helping to meet and exceed regulatory standards. The article also underscores TQM’s critical role in addressing sustainability challenges, integrating eco-friendly practices, reducing waste, and optimizing resources. Furthermore, TQM fosters consumer trust and loyalty through transparency, continuous improvement, and responsiveness to feedback, building lasting business–customer relationships. In conclusion, this manuscript illuminates TQM’s multifaceted impact on the pharmaceutical, food, and nutritional supplement sectors, presenting it as a pivotal framework for safeguarding public health, promoting sustainability, and enhancing consumer acceptance in a dynamic global landscape.

Funder

The Master’s degree course in ‘Food, Nutrition and Microbiome’, Medical School, Democritus University of Thrace

Publisher

MDPI AG

Reference44 articles.

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2. Applying total quality management concepts to public health organizations;Kaluzny;Public Health Rep.,1992

3. Continuous improvement as an ideal in health care;Berwick;N. Engl. J. Med.,1989

4. Is Sustainable Development an Issue for Quality Management?;Found. Manag.,2014

5. Impact of TQM on company’s performance;Kumar;Int. J. Qual. Reliab. Manag.,2009

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