Factors Influencing Blockchain Technologies Adoption in Supply Chain Management and Logistic Sectors: Cultural Compatibility of Blockchain Solutions as Moderator

Abstract

The rapid advancements in blockchain technology have heralded a new era for various industries, including the supply chain and logistics. However, despite the promising opportunities, the adoption of blockchain within supply chain and logistics still needs to be explored, especially in Saudi Arabia. This study investigated the impact of technological, organizational, and environmental factors on blockchain adoption among Saudi supply chain and logistics companies. The study also tested cultural compatibility’s moderating role in solving blockchain issues. A quantitative method approach was employed, utilizing a survey questionnaire. Data were gathered from various stakeholders across the industry, including managers, IT experts, and logistics professionals. The findings indicate that relative advantage, top management support, and competitors influence blockchain technology adoption significantly and positively. However, openness to innovation use has an insignificant effect on adoption. Government support demonstrates the strongest positive influence on blockchain adoption, whereas vendor orientation and support showed an insignificant impact. Both blockchain technology adoption and the cultural compatibility of blockchain solutions significantly enhance operational excellence, but the moderating effect of cultural compatibility of blockchain solutions shows no effect on operational excellence. This study stands out as one of the first explorations into blockchain adoption in the supply chain and logistics sector within the Saudi context, identifying the factors contributing to blockchain’s successful implementation for operational excellence.