Cruise Port Performance Evaluation in the Context of Port Authority: An MCDA Approach

Abstract

When it comes to analyzing cruise port performance, port operators have a challenging task because there are no widely accepted or well-known procedures for evaluating cruise port performance. Any performance measures used by port authorities are rough and only offer an approximation of the terminal’s operational performance. Therefore, the purpose of this article is to present a multi-criteria assessment model to assist port authorities in evaluating cruise port performance from a multidisciplinary perspective. We investigated the compatibility and utility of combining the AHP and TOPSIS methods in a proposed MCDA model for assessing cruise port performance. The AHP method was used to provide the weights of port performance indicators, and the TOPSIS method was used to assess the port performance and to create a rank list of ports. A case study involving four Mediterranean cruise ports, Barcelona, Piraeus, Civitavecchia, and Marseille, was used to show the model’s application. The case study results reveal that the safety–environmental aspect is the most important aspect in assessing cruise port performance. We compared the proposed model to a state-of-the-art paper and discovered that our model can successfully cope with various multi-criteria models for port performance assessment.