1. The Technical Writer’s Handbook;Young,1989
2. Quality of experience
3. Robots in time: How user experience in human-robot interaction changes over time;Buchner,2013
4. User experience research in the semiconductor factory: A contradiction?;Obrist,2011
5. Design Principles for Industrie 4.0 Scenarioshttp://www.snom.mb.tu-dortmund.de/cms/de/forschung/Arbeitsberichte/Design-Principles-for-Industrie-4_0-Scenarios.pdf