Investigating the Impact of Blockchain Technology on Social Sustainability and the Mediating Role of Ethics and CSR

Abstract

The main aim of this study was to investigate the impact of blockchain technology, business ethics, and corporate social responsibility (CSR) on social sustainability. Additionally, this study sought to explore how CSR and business ethics serve as mediators in shaping these impacts. This study collected data from employees in the banking sector in the United Arab Emirates (UAE), using a purposive sampling technique. A cross-sectional research design was employed, and a questionnaire was developed to gather responses from 416 participants. The usable response rate was 62.67%. This study utilized structural equation modeling (SEM) with SmartPLS as a tool to analyze the data. The results of this study indicate that blockchain technology has a positive influence on CSR, business ethics, and social sustainability. Additionally, CSR and business ethics have a positive effect on social sustainability. This study confirms the mediating role of business ethics and CSR. These findings can be useful for bank officials and academic decisionmakers in developing strategies.