Abstract
This study explores the offline and online communication skills of students in higher education. A total of 402 bachelor’s and master’s students from different study programs participated in the survey, such as education sciences, philology, communication sciences, and public relations. The evaluation was based on the scale of online and offline communication skills, which included four components: sociability, emotion decoding, self-disclosure, and assertiveness. The Mann–Whitney nonparametric statistical method was applied to examine the potential differences between the online and offline communication skills of students for the assessed variables of sociability, emotion detection, self-disclosure, and assertiveness. The statistical data analysis led to the following results: significantly higher online sociability; significantly higher online assertiveness; significantly higher offline emotion detection; significantly higher offline self-disclosure; bachelor’s students had significantly higher online skills than master’s students; and there were many differences between the various fields of specialization.
Funder
National Council for Higher Education Romania
Subject
Management, Monitoring, Policy and Law,Renewable Energy, Sustainability and the Environment,Geography, Planning and Development,Building and Construction
Reference53 articles.
1. The effect of online learning on communication between instructors and students during COVID-19 pandemic;Alawamleh;Asian Educ. Dev. Stud.,2020
2. Hargie, O. (2019). The Handbook of Communication Skills, Routledge. [4th ed.].
3. Polack-Wahl, J.A. (2000, January 18–21). It Is Time to Stand Up and Communicate. Proceedings of the 30th Annual Frontiers in Education Conference. Building on a Century of Progress in Engineering Education. Conference Proceedings (IEEE Cat. No.00CH37135), Kansas City, MO, USA. Available online: http://archive.fie-conference.org/fie2000/papers/1084.pdf.
4. Communication training: Skills and beyond;Deveugele;Patient Educ. Couns.,2015
5. Liao, F., Murphy, D., Wu, J.-C., Chen, C.-Y., Chang, C.-C., and Tsai, P.-F. (2022). How technology-enhanced experiential e-learning can facilitate the development of person-centred communication skills online for health-care students: A qualitative study. BMC Med. Educ., 22.