Sharing-Economy Ecosystem: A Comprehensive Review and Future Research Directions

Abstract

This research study reviews the literature on the participants in the sharing economy (SE) ecosystem and its impact on the participants, creating and capturing value through increasing the understanding of the ecosystem’s novel models. The review classifies the participants in the SE ecosystem into primary and secondary participants. The classification is based on the connection to the core network/ecosystem and the role of the participants in the ecosystem. The primary participants are subdivided into groups: customers are subdivided into New Customers (NC) and Current Customers (CC); providers into Product Providers (PP) and Service Providers (SP); and mediators are subdivided into Small and Medium Mediators (SMM) and Large Mediators (LM). The secondary participants are governments sub-grouped into Local Governments (NG) and National Governments (NG); Theories and methodologies within the academic literature on the sharing economy ecosystem are also examined. The study also analyses the influence of digital sharing and explores the value of digital technologies in management strategies and the value of the integration between participants of SE businesses. Recommended future research directions are outlined according to the conducted review.