The Role of Organizational Support in Non-Technical Dimensions of Safety: A Case Study in the Automotive Sector

Abstract

Background. Historically, the most important approach to safety management consisted of controlling variability and error in human performance. This assumption was questioned by the changes of the economy and technology, which introduced higher levels of unpredictability and uncertainty. Starting from this consideration, our research aimed to investigate the issue of organizational safety from the dual perspective of individuals and organizations, with the aim of highlighting the weight that both actors have in the co-construction of a safe workplace. Method. A cross-sectional study was performed among workers of a multinational company of the automotive sector, through an online self-report questionnaire. Results. The results highlight the key role of two variables investigated, linked to safety management: organizational mindfulness and organizational citizenship behavior for safety. The first seems to be a partial mediator in the relationship between organizational support and affective commitment; the second, instead, seems to be a complete mediator between organizational support and safety ownership, otherwise non directly related. Conclusions. This study confirms the importance of considering both individual and organizational contribute to safety management in organizations, emphasizing the existing link between safety promotion and employee’s motivation and their personal involvement.