Identifying Hate Speech and Attribution of Responsibility: An Analysis of Simulated WhatsApp Conversations during the Pandemic

Author:

Palazón-Fernández José Luis1ORCID,Mata-Perez Concepción1ORCID,Gilart Ester2,Cotobal Calvo Eva Manuela1,Cruz-Barrientos Alberto1,Bocchino Anna1ORCID

Affiliation:

1. Nursing University Salus Infirmorum, 11001 Cádiz, Spain

2. Department of Biomedicine, Biotechnology and Public Health, University of Cadiz, 11001 Cádiz, Spain

Abstract

Background: During the COVID-19 pandemic, public confrontations between people who had agreed to be vaccinated and those who had not, highlighted the relevance of the deepening dissemination of violent and discriminatory expressions and determined a level of perception of hate discourses. Method: A cross-sectional observational study was carried out, based on an innovative methodology: simulations of WhatsApp conversations. In addition, the following variables were considered among others: level of empathy, personality traits and conflict resolution. Results: The participants were 567 nursing students (413 females, 153 males and 1 person who did not identify with any gender). The results showed that, for the most part, the participants correctly identified hate speech, but were unable to discern the frame of reference. Conclusions: It is necessary to implement intervention strategies to minimize the impact of hate speech, which continues to be used on many levels to harass others, justify violence or undermine rights, generating an environment of prejudice and intolerance that encourages discrimination and violent attacks against certain individuals or collectives.

Publisher

MDPI AG

Subject

Health Information Management,Health Informatics,Health Policy,Leadership and Management

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3. Cyberhate: A review and content analysis of intervention strategies;Blaya;Aggress. Violent Behav.,2019

4. Gagliardone, I., Gal, D., Alves, T., Martinez, G., and Unesco (2015). Countering Online Hate Speech, UNESCO. Available online: https://unesdoc.unesco.org/ark:/48223/pf0000233231.

5. Adolescents’ perception of the characterizing dimensions of cyberbullying: Differentiation between bullies’ and victims’ perceptions;Comput. Hum. Behav.,2016

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