1. Health Services Research Centre, Singapore Health Services Pte Ltd., Singapore 169856, Singapore
2. NUS Business Analytics Centre, NUS Business School, National University of Singapore, Singapore 119245, Singapore
3. Ngee Ann Polytechnic, Singapore 599489, Singapore
4. Department of Emergency Medicine, Singapore General Hospital, Singapore 169608, Singapore
5. Health Services and Systems Research, Duke-NUS Medical School, National University of Singapore, Singapore 169857, Singapore
6. Lee Kong Chian School of Business, Singapore Management University, Singapore 178899, Singapore