Information Disclosure Contents of the COVID-19 Data Dashboard Websites for South Korea, China, and Japan: A Comparative Study

Abstract

Official responses to the COVID-19 pandemic have prioritized information disclosure. Timely and comprehensive information released by the authorities is conveyed mainly through dashboards, which can better inform the public and help them prepare for the pandemic. However, there is limited evidence regarding the COVID-19 dashboard data presentation for South Korea, China, and Japan. This study aimed to describe the current COVID-19 situation in the three countries and compare the information disclosure content on their COVID-19 dashboards. Based on the COVID-19 data released and updated by each country’s official authorities, two dashboard websites used by many people in each country were selected. We conducted content analysis and developed a checklist (39 items in five categories: cases, testing, vaccines, health information, and additional items) based on the structure of each country’s COVID-19 dashboard website to assess COVID-19 information disclosure. Japan experienced the worst outbreak among the three countries. They all provided basic dynamic data displayed on the dashboard, while the performance in key categories varied substantially between the countries (South Korea: 30/39 items; China: 25/39 items; Japan: 30/39 items). Moreover, as part of the publicly accessible information recorded by each nation, there were differences in the key indicators published and important facts disclosed. Improvement in reporting techniques and disclosure methods will help countries communicate more effectively with the public and conduct more efficient public health research.