Optimization of the Danish National Electronic Prescribing System to Improve Patient Safety: Development of a User-Friendly Prototype of the Digital Platform Shared Medication Record

Author:

Aharaz Anissa12,Kejser Cecillie Louise3,Poulsen Mille Wilhjelm3,Jeftic Sara3,Ulstrup-Hansen Aisha Isabella3,Jørgensen Lillian Mørch24ORCID,Iversen Esben2,Thorhauge Anne Mette3,Houlind Morten Baltzer125ORCID

Affiliation:

1. The Capital Region Pharmacy, 2730 Herlev, Denmark

2. Department of Clinical Research, Copenhagen University Hospital–Amager and Hvidovre, 2650 Copenhagen, Denmark

3. Department of Communication, University of Copenhagen, 2300 Copenhagen, Denmark

4. Emergency Department, Copenhagen University Hospital–Amager and Hvidovre, Kettegård Alle 30, 2650 Hvidovre, Denmark

5. Department of Drug Design and Pharmacology, University of Copenhagen, 2100 Copenhagen, Denmark

Abstract

This study uses a participatory design to develop a user-friendly prototype of the current Danish digital platform, Shared Medication Record (SMR), to improve patient safety and minimize medication errors for patients with multimorbidity. A fundamental challenge for medication prescribing is the lack of access to an accurate medication list, which impairs effective communication between healthcare professionals and increases the risk of medication errors. We used a participatory design to identify the major problems with the existing SMR and develop a prototype for a redesigned SMR that addresses these problems. We argue that this prototype will improve communication between healthcare providers, promote patient involvement in their own care, and ultimately reduce medication errors related to the SMR. Moreover, we argue that the participatory design with its emphasis on user involvement and design iterations is a strong approach when designing IT solutions for complex problems in healthcare.

Funder

The Capital Region’s Research Foundation for Health Research, Denmark

Publisher

MDPI AG

Subject

Pharmacology (medical),General Pharmacology, Toxicology and Pharmaceutics

Reference36 articles.

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2. The Use of Shared Medication Record as Part of Medication Reconciliation at Hospital Admission Is Feasible;Munck;Dan. Med. J.,2014

3. Implementation of a Shared Medication List: Physicians’ Views on Availability, Accuracy and Confidentiality;Hammar;Int. J. Clin. Pharm.,2014

4. Jøsendal, A.V., and Bergmo, T.S. (2019, January 12–13). How Discrepancies in Medication Records Affect the Creation and Trust in a Shared Electronic Medication List in Norway. Proceedings of the 17th Scandinavian Conference on Health ce on Health Informatics, Oslo, Norway.

5. Polypharmacy, MRPs, PIMs and Deprescribing;Simonson;Geriatr. Nur. (Lond.),2015

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