The Expectations of the Residents of Szczecin in the Field of Telematics Solutions after the Launch of the Szczecin Metropolitan Railway

Abstract

Transport is integral to every city, having a crucial impact on its functioning and development. As road infrastructure does not keep up to speed with the constantly growing numbers of vehicles on roads, new solutions are required. Fast urban railway systems are a solution that can reduce transport congestion, with environmental protection issues also taken into account. Contemporary public transport cannot function without modern communication and information technologies. The use of telematics in public transport allows passenger mobility to be sustainable and efficient. Therefore, it seems justified to conduct research on this issue. The aim of the study is to analyze the perception of the use of telematics solutions to service SKM in Szczecin (Poland) with the use of multivariate correspondence analysis. Results of the research indicate that people living in the area of gravity of the SKM have a positive opinion on the application of telematics solutions in the activities of the Szczecin Metropolitan Railway. The results obtained are local in nature, but show the direction that researchers can take in analyzing public transport in other agglomerations. In addition, the article presents a tool that greatly facilitates the analysis of survey data, even with a large number of results.