Ecosystems as an Innovative Tool for the Development of the Financial Sector in the Digital Economy

Abstract

The purpose of this article is to analyze the trends in the development of the financial sector, as well as the digital technologies used in this area, to identify the fundamental drivers for improving the ecosystem of the financial sector of the economy. Achieving sustainable business growth is one of the urgent tasks of management, both at the level of individual enterprises and organizations and the national economic system as a whole. This issue is of the highest relevance in the context of the high dynamism of the external environment and the growing level of uncertainty. When writing the article, the following research methods were used: trend analysis, visual graphical analysis, descriptive statistics, correlation-regression analysis, and cross-tabulation. Based on the results of the analysis, it can be concluded that the following indicators have the greatest impact on the ecosystem of the financial sector: the share of financial organizations that had special software for managing the procurement of services; the share of financial organizations that had special software for managing the sales of services. With regards to the Russian financial sector, there is a weakness in the development of the ecosystem, which is partly due to the insufficient use of complex digital solutions in managing financial flows, for example, the use of ERP systems (enterprise resource planning), CRM systems (customer relationship management), and SCM systems (supply chain management). We believe that the conclusions and results presented in this article can be used as methodological tools for developing strategies for improving the ecosystem of the financial sector in the context of the transition to a digital economy.