Voice Communication Systems Impact on Navigating Officers

Author:

Maglić LovroORCID,Valčić SanjinORCID,Gundić Ana,Maglić LiviaORCID

Abstract

The tasks of an officer of the watch (OOW) on complex ships during navigation in coastal areas may be very challenging. Almost all the tasks require substantial information processing and timely decision making. Every distracting element should be avoided during navigation. Every call, made through any communication system, activates a new process that the OOW needs to conduct. The new process may interrupt a previously started task. In case of too many incoming calls, the workload of the OOW may increase significantly, thus, their situational awareness may be compromised and the risk of errors may increase. The objective of this research was to analyze the impact of incoming voice calls on the OOW. The research methods used include a questionnaire survey and a series of interviews with experienced officers. The main outcomes refer to the average frequency of incoming calls, duration of conversations and subjective assessment of their influence. The results indicate that, during one watch, an officer needs to answer 14 calls that last 16.19 min altogether. However, the officers consider 45% of calls made during watch keeping as distracting. A possible call management system with the aim to reduce distractions made by low priority calls is proposed in this paper.

Publisher

MDPI AG

Subject

Ocean Engineering,Water Science and Technology,Civil and Structural Engineering

Reference22 articles.

Cited by 5 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3