Recommending Words Using a Bayesian Network

Abstract

Asset management involves the coordinated activities of an organisation to derive value from assets, which may include physical assets. It encompasses activities related to design, construction, installation, operation, maintenance, renewal, and asset disposal. Asset management ensures the coordination of all activities, resources, and data related to physical assets. Recording and monitoring all maintenance activities is a key part of asset management, often done using work orders (WOs). Technicians typically create WOs using “free text”, which can result in missing or ungrammatical words, making it difficult to identify trends and analyse information. To standardise the terminology used for the same asset maintenance operation, this paper proposes a method that suggests words to technicians as they complete WOs. The word suggestion algorithm is based on past maintenance records, and a Bayesian network-based recommender system adapts to present needs verified by technicians using implicit user feedback. Implementing this system aims to normalise the terms used by technicians when filling in a WO. The corpus for this work comes from asset management records collected in a health facility in Portugal operated by a private company.