Affiliation:
1. School of Technology, Eastern Illinois University, Charleston, IL 61920, USA
2. School of Computer Science and Information Systems, Northwest Missouri State University, Maryville, MO 64468, USA
3. College of Information Science and Technology, University of Nebraska at Omaha, Omaha, NE 68182, USA
Abstract
Background: In the current global market, supply chains are increasingly complex, necessitating agile and sustainable management strategies. Traditional analytical methods often fall short in addressing these challenges, creating a need for more advanced approaches. Methods: This study leverages advanced machine learning (ML) techniques to enhance logistics and inventory man-agement. Using historical data from a multinational retail corporation, including sales, inventory levels, order fulfillment rates, and operational costs, we applied a variety of ML algorithms, in-cluding regression, classification, clustering, and time series analysis. Results: The application of these ML models resulted in significant improvements across key operational areas. We achieved a 15% increase in demand forecasting accuracy, a 10% reduction in overstock and stockouts, and a 95% accuracy in predicting order fulfillment timelines. Additionally, the approach identified at-risk shipments and enabled customer segmentation based on delivery preferences, leading to more personalized service offerings. Conclusions: Our evaluation demonstrates the transforma-tive potential of ML in making supply chain operations more responsive and data-driven. The study underscores the importance of adopting advanced technologies to enhance deci-sion-making, evidenced by a 12% improvement in lead time efficiency, a silhouette coefficient of 0.75 for clustering, and an 8% reduction in replenishment errors.
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