Japanese Young Women Did not Discriminate between Robots and Humans as Listeners for Their Self-Disclosure -Pilot Study-

Abstract

Disclosing personal matters to other individuals often contributes to the maintenance of our mental health and social bonding. However, in face-to-face situations, it can be difficult to prompt others to self-disclose because people often feel embarrassed disclosing personal matters to others. Although artificial agents without strong social pressure for listeners to induce self-disclosure is a promising engineering method that can be applied in daily stress management and reduce depression, gender difference is known to make a drastic difference of the attitude toward robots. We hypothesized that, as compared to men, women tend to prefer robots as a listener for their self-disclosure. The experimental results that are based on questionnaires and the actual self-disclosure behavior indicate that men preferred to self-disclose to the human listener, while women did not discriminate between robots and humans as listeners for their self-disclosure in the willingness and the amount of self-disclosure. This also suggests that the gender difference needs to be considered when robots are used as a self-disclosure listener.