A Comprehensive Instrument to Measure Teachers’ Attitude towards Quality Management in the Context of Online Education

Abstract

The purpose of this study is to elaborate and validate a scale for the evaluation of the teachers’ attitude towards quality management, by integrating elements of online education. Nine hundred and forty-two teachers from Romania have participated in the study. The exploratory factor analysis has led to the identification of three main dimensions of the scale: (1) communication and alignment; (2) needs and opportunities; and (3) training and support. Teachers participating in managing positions or in quality assurance boards indicated a more positive attitude towards the three components. Furthermore, teachers of a higher teaching experience reported higher values in the needs and opportunities component. The results are useful to educational institutions, program designers and policy makers to evaluate the teachers’ attitude towards quality management.