The Degree of Contribution of Digital Transformation Technology on Company Sustainability Areas

Abstract

The impact of new digital technologies creates challenges for the digital transformation process in company sustainability areas. The purpose of this study was to determine the degree of contribution of digital-transformation-enabling technologies to company sustainability areas of three pulp and paper manufacturing companies in Brazil and relate it to the UN Sustainable Development Goals (SDGs). Through a systematic literature review based on the PRISMA method, we sought to assess the key concepts of sustainability and the implementation of digital transformation (DT) through its enabling digital technologies. A field study was conducted in three Brazilian pulp and paper companies to assess the degree of contribution. They are leading companies in the paper and cellulose industry in Brazil. The results obtained indicate that the companies in this sample are still in a growth process regarding the use of digital technologies in their sustainability areas. Only one digital technology, cloud computing, appears relevant in one of the companies studied, which differs from the theoretical framework presented by the literature. To achieve the SDGs goals, countries, especially emerging ones, need to develop their technologies and their business and improve the results that relate to sustainability. The research method applied in this study can be replicated to other companies where the impact of digital transformation technologies on company sustainability is critical.