Combining Transformer, Convolutional Neural Network, and Long Short-Term Memory Architectures: A Novel Ensemble Learning Technique That Leverages Multi-Acoustic Features for Speech Emotion Recognition in Distance Education Classrooms

Abstract

Speech emotion recognition (SER) is a technology that can be applied to distance education to analyze speech patterns and evaluate speakers’ emotional states in real time. It provides valuable insights and can be used to enhance students’ learning experiences by enabling the assessment of their instructors’ emotional stability, a factor that significantly impacts the effectiveness of information delivery. Students demonstrate different engagement levels during learning activities, and assessing this engagement is important for controlling the learning process and improving e-learning systems. An important aspect that may influence student engagement is their instructors’ emotional state. Accordingly, this study used deep learning techniques to create an automated system for recognizing instructors’ emotions in their speech when delivering distance learning. This methodology entailed integrating transformer, convolutional neural network, and long short-term memory architectures into an ensemble to enhance the SER. Feature extraction from audio data used Mel-frequency cepstral coefficients; chroma; a Mel spectrogram; the zero-crossing rate; spectral contrast, centroid, bandwidth, and roll-off; and the root-mean square, with subsequent optimization processes such as adding noise, conducting time stretching, and shifting the audio data. Several transformer blocks were incorporated, and a multi-head self-attention mechanism was employed to identify the relationships between the input sequence segments. The preprocessing and data augmentation methodologies significantly enhanced the precision of the results, with accuracy rates of 96.3%, 99.86%, 96.5%, and 85.3% for the Ryerson Audio–Visual Database of Emotional Speech and Song, Berlin Database of Emotional Speech, Surrey Audio–Visual Expressed Emotion, and Interactive Emotional Dyadic Motion Capture datasets, respectively. Furthermore, it achieved 83% accuracy on another dataset created for this study, the Saudi Higher-Education Instructor Emotions dataset. The results demonstrate the considerable accuracy of this model in detecting emotions in speech data across different languages and datasets.