Evaluating the Role of Requirements Engineering Practices in the Sustainability of Electronic Government Solutions

Abstract

The efficacy of electronic government (E-Government) initiatives relies significantly on requirements engineering (RE). Every government wants sustainable solutions in the implementation of E-Government projects. The current research has adopted a mix of research methods. After conducting a comprehensive systematic literature review (SLR), the author conducted a case study to evaluate the proposed model. This research conducts an SLR of the contemporary literature on the success and failure factors of E-Government projects. Additionally, there is an association between the failure factors and the utilization of RE practices. A comprehensive search of electronic databases yielded a total of 71 pertinent articles. After meticulous screening and quality assessment, the data were extracted for analysis. A total of 62 papers were eventually selected. The SLR addressed the distinct hurdles encountered by government bodies. The findings indicated a positive relationship between the utilization of RE practices and the attainment of project success. Various aspects, such as project management practices, stakeholder engagement, and effective communication, were identified as factors that can reduce failures in E-Government projects. The deficiencies observed in E-Government initiatives were linked to inadequacies in implementing RE practices. The other issues identified were insufficient requirement elicitation, limited stakeholder involvement, and inadequate validation and verification of requirements. This study also presented a conceptual framework illustrating the difficulties in E-Government and the practices of RE. Statistical data analysis techniques were employed to examine this conceptual framework. This study suggests that managers examine and evaluate their E-Government project failure reasons and factors on a periodic basis to sustain and continuously enhance E-Government project success.