サービス企業の国際化と「サービスの特性」

Author:

Publisher

Japan Marketing Academy

Subject

General Earth and Planetary Sciences,General Engineering,General Environmental Science

Reference31 articles.

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3. Berry, L.L (1980), “Services marketing is different”, Business, May-June, pp.29-37.

4. Beteson, J. E. G. (1977), “Do we need services marketing?”, In Marketing Consumer Services: Vew Insights, Marketing Schience Institute, Report, pp.77-115.

5. Boddewyn, J. J., Halbrich, M. B. and Perry, A. C (1986), “Service multinationals: Conceptualization, Measurement and Theory”, Journal of International Business Studies, Fall, pp.41-57.

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