Antecedents and consequences of the process of customer engagement through social media: an integrated conceptual framework-Reference-Cited by-同舟云学术

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Antecedents and consequences of the process of customer engagement through social media: an integrated conceptual framework

Published:2018 Issue:1 Volume:14 Page:1
ISSN:1470-6067
Container-title:International Journal of Electronic Business
language:en
Short-container-title:IJEB

Author:

Abdullah N.A.,Siraj Sadaf

Publisher

Inderscience Publishers

Subject

Computer Science Applications,General Business, Management and Accounting

Cited by 12 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Understanding the dynamics of social interaction in SIoT: Human-machine engagement;Internet of Things;2024-12

2. Social customer relationship management e resiliência organizacional de microempresas brasileiras na pandemia de Covid-19;RAM. Revista de Administração Mackenzie;2023

3. Social customer relationship management and organizational resilience of Brazilian microenterprises during the Covid-19 pandemic;RAM. Revista de Administração Mackenzie;2023

4. Social media content, customer engagement and brand equity: US versus Korea;Management Decision;2022-05-10

5. Customer Digital Engagement and Lifetime Value: An Empirical Study of Telecom Services in India;FIIB Business Review;2021-12-19

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