Service quality in healthcare establishments: a literature review
Author:
Publisher
Inderscience Publishers
Subject
Health Policy,Health(social science)
Cited by 20 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Healthcare service quality: a systematic review based on PRISMA guidelines;International Journal of Quality & Reliability Management;2024-06-25
2. Healthcare service quality and patient satisfaction: a conceptual framework;International Journal of Quality & Reliability Management;2023-07-21
3. The assessment of quality of care in the Indian healthcare industry: the employees’ and patients’ perspectives;Benchmarking: An International Journal;2023-07-14
4. A paradigm shift for medical health care to focus on a service-value approach to achieve greater patient satisfaction;Journal of Health Organization and Management;2023-01-30
5. The role of innovative telehealth system in revolutionizing healthcare;Extended Reality for Healthcare Systems;2023
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