Multi-stakeholder Collaboration In Improving the Quality of Local Human Resources in Super-Priority Tourism Destination Labuan Bajo Manggarai Regency

Abstract

Objective: This research aims to explore the dynamics of collaboration between stakeholders and the strategies implemented by a combination of stakeholders in improving the quality of local human resources in Labuan Bajo, West Manggarai Regency.   Theoretical Framework: Data from the Central Bureau of Statistics for 2021 and 2022 regarding West Manggarai Regency shows a labor force of 158,269, 150,499 employed, and 7,770 unemployed. 4.91% of the people are unemployed. Local human resources who are working: 59% are elementary school graduates,13% are junior high school graduates, 15% are high school graduates, and 13% are University graduates. As many as 64.71% work in the agricultural sector. There are 164 villages, five sub-districts, and 94 tourism villages. Strong collaboration between stakeholders is needed to empower local communities. The right strategy can accelerate the improvement of the quality of local human resources. Realizing a sustainable destination requires the involvement of local communities.   Method: This research uses a qualitative method with a case study approach. Data collection techniques were conducted using in-depth interviews, observation, and literature study. The sample selection technique uses purposive sampling.   Results: Stakeholders empowering local communities are academics, the tourism industry, NGOs, community groups, central and regional governments, and the media. The challenges faced in stakeholder collaboration are a lack of understanding of the concept of sustainable super premium tourism destination, the pros and cons between stakeholders regarding tourism development direction policies, and the lack of digital infrastructure in villages. The joint stakeholder strategy in building local human resources is implemented by strengthening local human resources to improve the economy, strengthening local human resources through education and training, building local human resources to care about the environment and culture, empowering human resources in tourism villages, and strengthening human resources in the Regional Government and Komodo National Park Center.   Conclusion: Labuan Bajo Flores Tourism Authority (BPOLBP) is the leading actor in building stakeholder collaboration. Strong collaboration between stakeholders and the right strategy is needed to improve the quality of human resources. The involvement of local human resources helps the sustainability of tourist destinations.   Originality/Value: The unique value of this research is 1). Strong involvement of central government in empowering local communities. 2). A joint stakeholder strategy to improve the quality of local human resources to participate in the development of premium tourism.