1. Kremers and Urdang's history of pharmacy;Sonnedecker,1976
2. White paper on pharmacy technicians;American Society of Health-System Pharmacists;Am J Heath-Syst Pharm,1996
3. To err is human: building a safer health system;Kohn,1999
4. Crossing the quality chasm: a new health system for the 21st century;Committee on Quality of Health Care in America,2001
5. The pharmacist workforce: a study of the supply and demand for pharmacists;Bureau of Health Professions. Report to Congress,2000