1. Consumer-pharmacist congruence: understanding consumer wants and needs;Stewart;J Am Pharm Assoc.,1977
2. Consumer attitudes about pharmacists and their services;Newcomb;Med Pharm.,1979
3. Patients' satisfaction and their perception of the pharmacist;Ried;J Am Pharm Assoc.,1999
4. Identifying patient needs in the context of the medication use situation;Kucukarslan;J Am Pharm Assoc.,1998
5. Measuring patient satisfaction with pharmaceutical services;Schommer;Am J Health Syst Pharm.,1997