1. Professor, Division of Engineering, Math and Information Science and Technology, Penn State Brandywine, Media, PA 19063 (corresponding author).
2. Professor, Information Science and Technology, Division of Engineering, Business and Computing, Penn State Berks, Reading, PA 19610.
3. Professor, Management Information Systems, Division of Engineering, Business and Computing, Penn State Berks, Reading, PA 19610.
4. Professor, Dept. of Industrial Engineering, Iowa State Univ., Ames, IA 50011.
5. Assistant Director, Center for Institutional Planning and Effectiveness, Univ. of San Francisco, San Francisco, CA 94117.