1. Alessandro Deserti is full professor at Politecnico of Milano Design Department, where he teaches product development in the School of Design. His research focuses on approaches, processes, practices and tools for the development and management of design and design driven innovation. He investigated the new roles of design within companies, institutions and social environments, publishing books, essays, articles in journals and proceedings of international conferences. He has worked on applied research...
2. Francesca Rizzo is Assistant Professor at University of Bologna, Department of Architecture, where she teaches Industrial Design. She worked on different European and national research projects in the field of Interaction Design and Service Design. Her current research topics are service design and design processes, especially in the area of participatory design. Francesca Rizzo is author of many articles published in the proceedings of conferences (DPPI, HCI, IASDR, PD; DRS) and journals (Codesign,...