PATIENT SAFETY CULTURE ASSESSMENT IN TERTIARY CARDIAC CARE CENTRE IN WESTERN ZONE OF INDIA: A CROSS SECTIONAL STUDY

Abstract

Background: Patient safety culture is an essential part of quality health care delivery and is now a major global concern. Patient safety culture is defined as the attitudes, values, beliefs and perspective staff share within the organization. Therefore, present study aimed to evaluate patient safety culture and associated causes among the health care workers. Methods: A cross sectional study was carried out using a predesigned questioner hospital survey on patient safety culture (HSOPSC) from June to July, 2021. A total 1590 employees submitted the questioner form. Results: The overall positive patient safety culture was 77.52 percent. Ninety-six percent of staff agreed about staff help each other during busy timings. On logistic regression analysis, regularly work review (β=0.14,95%, P=0.000), patient safety culture affects when work place is rushed (β= 0.32,95%, P=0.000), staff feel like their mistakes are held against them (β= 0. 14, P=0.000), HOD takes action to address patient safety concerns that are brought in attention (β=0.15, P=0.000), staff speak up when they see something that negatively affects (β=0.08, P=0.04), good corporation and coordination with hospital’s other department (β=0.11, P=0.02), during the shift changes important information is left out (β= 0.14, P=0.000) and fall preventive measures are taken while transferring patients (β=0.08,P=0.01) were significantly associated with the level of patient safety culture. Conclusion: Patient safety culture assessments, helps the healthcare organizations to become aware of present status of the organization in regards to areas which needed to urgent attention, weaknesses, existing present safety problems, the gap which creates the patient safety issues and helps the organization to improve their errors.