COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action

Author:

Kniffin Kevin M,Narayanan JayanthORCID,Anseel FrederikORCID,Antonakis John,Ashford Susan,Bakker Arnold B.,Bamberger Peter,Bapuji Hari,Bhave Devasheesh P,Choi Virginia K.,Creary Stephanie J,Demerouti Eva,Flynn Francis,Gelfand Michele,Greer LindredORCID,Johns Gary,Kesebir Selin,Klein Peter G,Lee Sun Young,Ozcelik Hakan,Petriglieri Jennifer Louise,Rothbard Nancy,Rudolph CortORCID,Shaw Jason D,Sirola NinaORCID,Wanberg ConnieORCID,Whillans AshleyORCID,Wilmot Michael PORCID,van vugt mark

Abstract

COVID-19’s impacts on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work organizations. This review and preview of relevant literatures focuses on: (i) emergent changes in work practices (e.g., working from home, virtual teamwork) and (ii) emergent changes for workers (e.g, social distancing, stress, and unemployment). In addition, potential moderating factors (demographic characteristics, individual differences, and organizational norms) are examined given the likelihood that COVID-19 will generate disparate effects. This broad-scope overview provides an integrative approach for considering the implications of COVID-19 for work, workers, and organizations while also identifying issues for future research and insights to inform solutions. [Final and authoritative version published in American Psychologist and visible at https://psycnet.apa.org/fulltext/2020-58612-001.pdf.]

Publisher

Center for Open Science

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