Effect of Job Demand and Support on Work-Family Conflict in Selected Banking Institutions in Ghana

Abstract

Purpose: This study investigated the effect of job demand and job support on employees' work-family conflict. Of paramount interest was to verify whether work-family conflict differed among male and female employees in the banking sector of Ghana. Design/Methodology: This study used a descriptive survey design and a quantitative approach to collect data from banking institutions with the help of a standardized questionnaire. The independent sample t-test and multiple regression were used to analyze the data. Findings: The study results showed that job demand had a positive effect on work-family conflict while job support also had a negative effect on work-family conflict. The study also revealed no significant difference in the experience of work-family conflict among males and females in the banking sector of Ghana. Practical Implications: The study's findings indicate that for employees in the banking sector of Ghana to contribute their quota towards the competitiveness of their banks, there is the need for their work-family interface to be aligned appropriately through family-friendly policies, realistic job targets, and substantial work-resources.