Management of Interethnic Conflict in an Indian Manufacturing Organization

Abstract

This paper presents techniques of management of interethnic conflict used in a medium-size publicly owned manufacturing organization in India. This organization employed two major ethnic groups, one consisted mainly of farmers and peasants and was numerically dominant in this region, the other has traditionally excelled in education. Data on the relative size and status of these ethnic groups, the level of interethnic conflict and the techniques for handling such conflict used in this organization were collected in interviews with department heads.