Correlates of Role Conflict and Role Ambiguity among Secondary School Counselors

Abstract

The relationships of role conflict and role ambiguity to job satisfaction, job-related tension, and propensity to leave were investigated among 402 Arizona secondary school counselors by means of a 47-item questionnaire. Role conflict was correlated .51 with role ambiguity and negatively correlated (-.37) with job satisfaction. A positive correlation (.59) between measures of role conflict and job-related tension were found. Role conflict was positively correlated .35 with propensity to leave the job. These findings suggest that on-the-job difficulties reported for counselors can be conceptualized in terms of well-substantiated constructs from organizational psychology.