1. Family-Supportive Work Environments: The Role of Organizational Perceptions
2. The Effects of Perceived Management Concern for Frontline Employees and Customers on Turnover Intentions
3. Cultural Leadership: Inside America's Community Colleges. Washington, D.C.: Community College Press, 1992.
4. and “ Organizational Climate: The Overlooked Dimension of Institutional Effectiveness.” Paper presented at the Thirty-Ninth Annual Forum of the Association for Institutional Research, Seattle, Wash., May 1999.
5. Whatisthe Difference Between Organizational Culture and Organizational Climate? A Native's Point of View on a Decade of Paradigm Wars