An Experimental Study of Intertemporal Choices: The Case of Customer Relationship Management

Author:

Fagerstrøm Asle1,Aksnes Dag1,Arntzen Erik2

Affiliation:

1. Westerdals Oslo School of Arts, Communication and Technology, Faculty of Technology; Oslo Norway

2. Oslo and Akershus University College; Department of Behavioral Science; Oslo Norway

Publisher

Wiley

Subject

Management of Technology and Innovation,Management Science and Operations Research,Strategy and Management,Business and International Management

Reference24 articles.

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2. Privacy Attitudes and Privacy Behavior

3. The hyperbolic consumption model: calibration, simulation, and empirical evaluation;Angeletos;Journal of Economic Perspectives,2001

4. The implementation puzzle of CRM systems in knowledge-based organizations;Bygstad;Information Resources Management Journal,2003

5. Perceived usefulness perceived ease of use, and user acceptance of information technology;Davis;MIS Quarterly,1989

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