The vital role of community in open source software development: A framework for assessment and ranking

Abstract

AbstractOpen source software (OSS) follows a software development paradigm whereby self‐motivated volunteers scattered all around the globe contribute to the development in the form of code, documentation, feedback, feature recommendations, bug reporting, and bug resolution. These volunteers, commonly referred to as OSS project community, serve as the foundation of the OSS project, fostering its creation and sustenance and providing long‐term support. The quality and sustainability of the OSS project is reliant upon the development and structure of the self‐governing community. When a business organization plans to acquire an OSS solution, it not only takes into consideration the factors such as reliability, security, and scalability but also attaches significant importance to the likelihood of the OSS project being maintained and supported in the future so that it can rely on it as a stable and secure technology solution. Modern cloud‐based software hosting platforms, such as GitHub, offer a range of options for automatically and freely accessing the complete development history of millions of OSS projects. This easy availability of detailed development history has enabled researchers to analyze and draw quantitative and scientific inferences about the quality of an OSS project which generally involves assessing three aspects, namely, software product, development process, and project community. With focus on project community part, a Framework for Assessment and Ranking of OSS Community is being presented in the current research work, following a detailed examination of the largest source code hosting and project collaboration platform, GitHub. Technique for Order of Preference by Similarity to Ideal Solution from Multi‐Criteria Decision‐Making toolkit has been utilized for assessing the quality of the project community. The framework has been validated by applying it on nine OSS projects and comparing the results with the outcomes obtained through an existing OSS evaluation methodology. The comparative analysis demonstrated that the proposed framework aligns with the aforementioned evaluation methodology while offering an opportunity for in‐depth analysis on the dynamics of volunteer communities, which is lacking in previous evaluation methods. These insights can prove valuable for both potential adopters and project maintainers, aiding them in making informed strategic decisions.