Operational efficiency and patient‐centered health care: A view from online physician reviews

Author:

Ko Dong‐Gil1,Mai Feng2,Shan Zhe3,Zhang Dawei4ORCID

Affiliation:

1. Carl H. Lindner College of BusinessUniversity of Cincinnati Cincinnati Ohio

2. School of BusinessStevens Institute of Technology Hoboken New Jersey

3. Farmer School of BusinessMiami University Oxford Ohio

4. College of Business & EconomicsLehigh University Bethlehem Pennsylvania

Publisher

Wiley

Subject

Industrial and Manufacturing Engineering,Management Science and Operations Research,Strategy and Management

Reference118 articles.

1. An Integrated Text Analytic Framework for Product Defect Discovery

2. Agency for Healthcare Research and Quality. (2011). Public reporting as a quality improvement strategy: A systematic review of the multiple pathways public reporting May influence quality of health care. Retrieved fromhttp://www.effectivehealthcare.ahrq.gov/ehc/products/343/763/CQG-Public-Reporting_Protocol_20110817.pdf.

3. Patient satisfaction, managers' climate orientation and organizational climate

4. Life Is All about Timing: An Examination of Differences in Treatment Quality for Trauma Patients Based on Hospital Arrival Time

5. Patients' and relatives' experiences and perspectives of 'Good' and 'Not so Good' quality care

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2.学术分析学术分析

3.人才评估人才评估

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