The impact of total quality service (TQS) on healthcare and patient satisfaction: An empirical study of Turkish private and public hospitals
Author:
Affiliation:
1. Faculty of Economic and Administrative Sciences; Kahramanmaras Sutcu Imam University; Kahramanmaras Turkey
Publisher
Wiley
Subject
Health Policy
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1002/hpm.2169/fullpdf
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