Optimising remote consultations for older people during COVID ‐19

Author:

Agnew Jayne1,Alicehajic‐Becic Dula2,Barnett Nina3,Crawford Paula4,Darcy Carmel5,Jones Emyr6,McKee Hilary7,Miller Karen8,Oboh Lelly9,Smith Heather10

Affiliation:

1. Jayne Agnew is a Consultant Pharmacist for Older People, Southern Health and Social Care Trust

2. Dula Alicehajic‐Becic is an Expert Pharmacist Frailty, Wrightington, Wigan and Leigh NHS Teaching Trust

3. Nina Barnett is a Consultant Pharmacist, Care of Older People, London North West University Healthcare NHS Trust and NHS Specialist Pharmacy Service and Visiting Professor Kingston University, London

4. Paula Crawford is a Consultant Pharmacist (Older People Services), Belfast HSC Trust

5. Carmel Darcy is a Consultant Pharmacist (Older People) at Altnagelvin Hospital, Londonderry

6. Emyr Jones is a Consultant Pharmacist for Community Healthcare Cardiff and Vale University Health Board

7. Hilary McKee is a Consultant Pharmacist, Antrim Area Hospital, Northern Health and Social Care Trust

8. Karen Miller is a Consultant Pharmacist for Older People, South Eastern Health and Social Care Trust

9. Lelly Oboh is a Consultant Pharmacist, Care of Older People, Guys and St Thomas NHS Foundation Trust, London

10. Heather Smith is a Consultant Pharmacist for Older People, NHS Leeds CCG embedded in Leeds GP Confederation, Leeds, West Yorkshire

Publisher

Wiley

Subject

Pharmacology (medical),Pharmacology (nursing)

Reference10 articles.

1. Virtual online consultations: advantages and limitations (VOCAL) study

2. NHSEngland. Clinical guide for the management of virtual working in secondary care during the coronoavirus pandemic. 27 March 2020. Version 1. Available from:https://www.england.nhs.uk/coronavirus/wp‐content/uploads/sites/52/2020/03/C0044‐Specialty‐Guide‐Virtual‐Working‐and‐Coronavirus‐27‐March‐20.pdf

3. BarnettN JubrajB. Remote consultations: how pharmacy teams can practice them successfully.Pharm J[online]. July 2020. DOI: 10.1211/PJ.2020.20208102. Available from:https://www.pharmaceutical-journal.com/cpd-and-learning/learning/remote-consultations-how-pharmacy-teams-can-practise-them-successfully/20208102.article

4. Royal College of Physicians. Scaling up video consultation capabilities in the NHS. April2020. Available from:https://www.rcplondon.ac.uk/news/scaling‐video‐consultation‐capabilities‐nhs

5. Communication skills 3: non‐verbal communication;Ali M.;Nursing Times [online],2018

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