Affiliation:
1. School of Public Service Old Dominion University Norfolk Virginia USA
Abstract
AbstractEmergency management is a key government function for mitigating risks and reducing the impacts of disasters. Emergency management leaders play a critical role in preparing for and responding to disasters whose impacts are exacerbated by a pandemic. Using the example of the compound threat of hurricanes and the COVID‐19 pandemic, this qualitative research uses insights from emergency management professionals to describe collaborative approaches and leadership skills that help balance the needs for stability and flexibility. Data collected using focus groups and one‐on‐one interviews with emergency management professionals highlight that collaboration involved existing and new partners in a changing and uncertain environment that challenged traditional leadership of emergency management. The study develops understanding of how emergency management leaders navigate the tension between stability and flexibility in this different collaborative emergency management context involving a compound hurricane‐pandemic threat. Findings show that emergency management leaders leverage the stability of established partnerships, plans, and processes to bring in new partners with needed expertise, adjust based on new information, and meet specific COVID‐19 information needs. They utilize several skills to balance stability and flexibility including developing shared vision, stakeholder engagement, strategic thinking, adaptability, communication, and coordination.