Resident responses to after-hours otolaryngology patient phone calls: An overlooked aspect of residency training?-Reference-Cited by-同舟云学术

Resident responses to after-hours otolaryngology patient phone calls: An overlooked aspect of residency training?

Published:2017-08-07 Issue:5 Volume:128 Page:E163-E170
ISSN:0023-852X
Container-title:The Laryngoscope
language:en
Short-container-title:The Laryngoscope

Author:

Lehmann Ashton E.¹²³^ORCID,Kozin Elliott D.¹²³^ORCID,Sethi Rosh K. V.¹²³^ORCID,Wong Kevin¹,Lin Brian M.¹²³,Gray Stacey T.¹²,Cunningham Michael J.¹²³

Affiliation:

1. Department of Otolaryngology; Harvard Medical School; Boston Massachusetts

2. Department of Otolaryngology; Massachusetts Eye and Ear Infirmary; Boston Massachusetts

3. Department of Otolaryngology and Communication Enhancement; Boston Children's Hospital; Boston Massachusetts U.S.A.

Publisher

Wiley

Subject

Otorhinolaryngology

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1002/lary.26784/fullpdf

Reference15 articles.

1. Assessing communication skills of clinical call handlers working at an out-of-hours centre: development of the RICE rating scale;Derkx;Br J Gen Pract,2007

2. Callers' ability to understand advice received from a telephone health-line service: comparison of self-reported and registered data;Leclerc;Health Serv Res,2003

3. Pediatric residents' telephone triage experience. Relevant to general pediatric practice?;Benjamin;Arch Pediatr Adolesc Med,1997

4. Telephone triage by primary care physicians;Yanovski;Pediatrics,1992

5. Telephone management curriculum for pediatric interns: a controlled trial;Wood;Pediatrics,1989

Cited by 3 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Turning the “Page” Again: Decreasing Inappropriate After-Hours Pages;Urology;2024-08

2. "Can you hear me now?": postoperative patient-initiated communication with providers;The American Journal of Managed Care;2020-10-14

3. Improving After-Hours Calls to Endocrinology Fellows;Endocrine Practice;2019-01