“Service” in Luxury Retailing in the Twenty-First Century: An Exploratory Look at the Pleasure Boating Sector

Author:

Amatulli Cesare1,Nataraajan Rajan2,Capestro Mauro3,Carvignese Marco4,Guido Gianluigi3

Affiliation:

1. University of Bari

2. Auburn University

3. University of Salento

4. Centro Nautico Idea Verde

Publisher

Wiley

Subject

Marketing,Applied Psychology

Reference41 articles.

1. Luxury brand marketing-The experience is everything!;Atwal;Journal of Brand Management,2009

2. Is CRM for luxury brands?;Cailleux;Journal of Brand Management,2009

3. Developing a service quality evaluation model for luxurious restaurants in international hotel chains;Chin;Total Quality Management & Business Excellence,2013

4. Toward a general theory of luxury: Advancing from workbench definitions and theoretical transformations;Cristini;Journal of Business Research,2017

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