1. Six Sigma in the software industry: results from a pilot study
2. , . 2004. Effective test metrics for test strategy evolution. Proceedings of the 2004 Conference of the Centre for Advanced Studies on Collaborative Research. IBM Press: Markham, Canada; 111–123.
3. . 2004. Towards a successful software metrics programme. In Proceedings of the Eleventh International Workshop on Software Technology and Engineering Practice (STEP 2003), , (eds). IEEE Computer Society: Los Alamitos, CA; 48–51.