The experiences of risk managers in providing emotional support for health care workers after adverse events

Author:

Edrees Hanan1,Brock Douglas M.2,Wu Albert W.3,McCotter Patricia I.4,Hofeldt Ron5,Shannon Sarah E.6,Gallagher Thomas H.7,White Andrew A.8

Affiliation:

1. Department of Health Policy & Management; Johns Hopkins Bloomberg School of Public Health; Baltimore Maryland

2. Department of Family Medicine and MEDEX Northwest; University of Washington School of Medicine; Seattle Washington

3. Professor of Health Policy and Management and Medicine; Johns Hopkins Bloomberg School of Public Health; Baltimore Maryland

4. Patient Safety Innovations and Provider Support; Physicians Insurance A Mutual Company/Experix; Seattle Washington

5. Physician Affairs; Physicians Insurance A Mutual Company/Experix; Seattle Washington

6. Department of Biobehavioral Nursing and Health Systems; University of Washington; Seattle

7. Department of Medicine and Department of Bioethics & Humanities; University of Washington School of Medicine; Seattle

8. Department of Medicine; University of Washington School of Medicine; Seattle

Publisher

Wiley

Subject

General Medicine

Reference32 articles.

1. Taking the pulse of health care systems: experiences of patients with health problems in six countries;Schoen;Health Aff,2005

2. Error in medicine;Leape;JAMA,1994

3. Medical error: the second victim: the doctor who makes the mistake needs help too;Wu;BMJ,2000

4. TRUST: the 5 rights of the second victim;Denham;J Patient Saf,2007

5. Chronology of medication errors by nurses: accumulation of stresses and PTSD symptoms;Rassin;Issues Ment Health Nurs,2005

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