Development and Validation of the Pediatric Physician Interpersonal Communication Skills Assessment of Emergency Physicians by Pediatric Patients and Their Caregivers

Author:

Hsu Deborah C.1ORCID,Kumar Shelley2,Russell Eric A.1,Soto‐Ruiz Karina1,Leaming‐Van Zandt Katherine J.1

Affiliation:

1. From the Department of Pediatrics Section of Emergency Medicine Baylor College of Medicine Texas Children’s Hospital Houston TX USA

2. and the Center for Research, Innovation and Scholarship Texas Children’s Hospital Houston TX USA

Publisher

Wiley

Subject

Emergency Nursing,Education,Emergency Medicine

Reference58 articles.

1. HCAHPS: Patients’ Perspectives of Care Survey 2012. Centers for Medicare & Medicaid Services. Available at:https://www.cms.gov/Medicare/Quality‐Initiatives‐Patient‐Assessment‐Instruments/HospitalQualityInits/HospitalHCAHPS.html. Accessed Jul 18 2012.

2. Patient Satisfaction as a Function of Emergency Department Previsit Expectations

3. Patient satisfaction in the Emergency Department: a review of the literature and implications for practice

4. Gaps in doctor‐patient communication: doctor‐patient interaction and patient satisfaction;Korsch BM;Pediatrics,1968

5. The communication of information from physician to patient: a method for increasing patient retention and satisfaction;Bertakis KD;J Fam Pract,1977

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