1. and ?Bringing Conflict out from Behind the Scenes: Private, Informal, and Nonrational Dimensions of Conflict in Organizations.? In and (eds.), Hidden Conflict in Organizations. Newbury Park, Calif.: Sage, 1992.
2. Breaking Away from Subtle Biases
3. and The Promise of Mediation. San Francisco: Jossey-Bass, 1994.
4. and ?Experimental Research on the Strategic-Choice Model of Mediation.? In (eds.), Mediation Research: The Process and Effectiveness of Third-Party Intervention. San Francisco: Jossey-Bass, 1989.
5. and ?Contingent Mediator Behavior and Its Effectiveness.? In (eds.), Mediation Research: The Process and Effectiveness of Third-Party Intervention. San Francisco: Jossey-Bass, 1989.