The ABCs of QFD: formalizing the quest for cost-effective customer delight-Reference-Cited by-同舟云学术

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The ABCs of QFD: formalizing the quest for cost-effective customer delight

Published:1994 Issue:3 Volume:13 Page:351-357
ISSN:0277-8556
Container-title:National Productivity Review
language:en
Short-container-title:Natl. Prod. Rev.

Author:

Raynor Michael E.

Publisher

Wiley

Subject

General Medicine

Cited by 13 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Quality function deployment: more than a design tool;International Journal of Quality and Service Sciences;2019-06-12

2. mHealth apps design using quality function deployment;International Journal of Health Care Quality Assurance;2019-05-13

3. The Integration of the Kano Model and SERVQUAL into the House of Quality for Developing Occupational Safety and Health Training Program;The Malaysia-Japan Model on Technology Partnership;2014-05-10

4. Mental Models of Quality;Performance Improvement Quarterly;2008-10-22

5. Quality function deployment: A literature review;European Journal of Operational Research;2002-12

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