1. J. C. Redish The language of the bureaucracy, in R. W. Bailey and R. M. Fosheim (eds.) Literacy for Life: The Demand for Reading and Writing
2. Clear writing today;Battison;J. Bus. Commun.,1981
3. J. R. Hayes A new framework for understanding cognition and affect in writing, in C. M. Levy and S. Ransdell (eds.) The Science of Writing: Theories, Methods, Individual Differences, and Applications
4. J. C. Redish Understanding readers, in C. Barnum and S. Carliner (eds.) Techniques for Technical Communicators